Thread: SD TV price rises
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Old 15-11-2012, 11:02   #1044
carlwaring
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Re: TV price rises
Quote:
Originally Posted by BenMcr View Post
That hasn't been the case for many years due to the reducing relative costs of the services, so putting the system 'unit price' on the bill would cause significant complaints - which is main the reason the bills were changed.
Although I too preferred the older - itemised - bill, I have to back Ben up here and say (as I'm sure many will remember) that VM got just as many complaints back then about how confusing the billing system was and could it not be simplified. So they did.... and look what happened. Lovers of irony take note

Quote:
If it was shown, the first thing that someone will do (and used to do when they were broken down) when they see that on their bill is to phone up and complain that they are being overcharged
Indeed. But, as I said, I actually liked that as it showed me what discount I was actually getting.
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