Quote:
Originally Posted by Peter_
Which clearly states if the money is refunded in error it must be paid back to the payee which strangely I have already stated. 
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It won't have been refunded in error though .The op isn't denying he owes money just the amount and that VM have taken more than the amount agreed without informing the op so the claim will be valid as per the guarantee ,he will get his money back and be billed for the correct amount.Any money refunded belongs to the op as it is not for the bank to decide who owes who money, that is an argument between VM and the OP .
@Rovimax
personally i would cancel the DD either by phoning the bank or through online banking ,get your money back into your bank and then agree to pay any sum owed to VM only after a breakdown of costs have been issued and do as i do ,never have DD's to phone/internet companies or tv subscription companies