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Old 10-11-2012, 20:35   #12
BenMcr
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Re: Direct Debit Theft

Quote:
Originally Posted by Peter_ View Post
Neil Berkett's email address is allowed as it goes to the CEO's office not him personally.
No it goes to him, but is also managed by CEOs

Quote:
Originally Posted by Peter_ View Post
I have read it actually on the first day it was posted, but if the payment is legitimate and an Indemnity claim is made which proves to be incorrect the payee can demand payment back in full without warning which can leave you short of money and potentially overdrawn because an Indemnity claim does not mean the money claimed back is actually yours even though it is now back in your account.
That isn't how it works. If you do an Idemnity claim that is successfull you get the money back. However it then becomes a debt with the company the D/D was for

They can't then reverse the claim, they would have to bill it to the customer the same as any other charge

As the OP says they weren't notified of the D/D amount, then that would be valid claim as the D/D rules haven't been followed. If they had been notified it wouldn't be valid claim as the process itself had been followed
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