Cable Forum - View Single Post

Andy_P · 07-11-2012, 01:15

Hi, and thanks for all the replies, I'll try to go through them in turn.

1. Yes, the base unit is plugged into the master socket. Not sure if its a specific VM one though... it's quite an old installation (from back in the Videotron days!)

2. As DrXerox says, I should still get the number displayed even if I don't have anything in the phone book.

3. I'm in West London, postcode W7

4. As I'd not heard anything over the weekend, I gave them another call today, and got put straight onto a proper technician.
He tried several optional settings, ringing me back each time, but we had no improvement, so he suggested that it might well need some modification in the street cabinet (DrXerox right again!).

Getting a service visit on Thursday. I'll let you know how we get on.

07-11-2012, 01:15	#7
Andy_P Inactive Join Date: Mar 2005 Posts: 14	Re: Difficulty setting up Caller ID Hi, and thanks for all the replies, I'll try to go through them in turn. 1. Yes, the base unit is plugged into the master socket. Not sure if its a specific VM one though... it's quite an old installation (from back in the Videotron days!) 2. As DrXerox says, I should still get the number displayed even if I don't have anything in the phone book. 3. I'm in West London, postcode W7 4. As I'd not heard anything over the weekend, I gave them another call today, and got put straight onto a proper technician. He tried several optional settings, ringing me back each time, but we had no improvement, so he suggested that it might well need some modification in the street cabinet (DrXerox right again!). Getting a service visit on Thursday. I'll let you know how we get on.