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Old 01-11-2012, 19:37   #6
Tezcatlipoca
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Join Date: Jun 2003
Location: Cambridge
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Re: 3 Customer Services.

So, I had a problem with my very first Three bill - I was being charged extra for "All You Can Eat Data" even though I'm on "The One Plan" (which includes it).

I think it may have been a screw up when the contract was set-up in the Apple Store... perhaps the guy there messed up and added AYCED as an add-on?

Or maybe Three's billing department screwed up?

Still, whatever the cause, it was annoying!

Rather than brave the offshore call centre, I contacted Three via Twitter (@ThreeUKSupport)... and it was all fixed
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