Quote:
Originally Posted by Mar27w
Strong headline......
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Firstly, my condolences on your sad loss.
I know this is a stressful time for you but to resolve the situation you need to remain as calm as you can. There are Virgin Media employees who use this site in their own time and you may be able to get their assistance if your approach is less aggressive, although I can perfectly understand why you are upset.
Hope things work out.