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Re: General TiVo Discussion Part 3
To be totally honest, l don't think VM give a damn about what customer feel or think about there services.
I recently spoke with there customer services and told them about the problem that myself and my mother in law were having on our TiVo boxes, and they changed both boxes and we lost everything that we had recorded.
And they did not seem to care about it either. I suppose the big thing about Sky is that there technology is far better than VM - sad to say.
I may criticise VM a lot over the products,but l have found that they are not interested in the customer. My honest opinion is that they should get out of the TV side and just concentrate on BB and the phone.
I bet Sir Richard Branson must be kicking himself that his famous 'Virgin' brand is being slagged off so much - only due to the fact it is being run by incompetent directors who play golf everyday. And before members say go back to Sky, well l would today if my wife would allow it.
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