Quote:
Originally Posted by japitts
Thanks for replies, especially essjay.
I did call CS twice, and spoke to offshore both times. They varied between useless and "ok" - eventually giving me a fault ref but not really grasping the problem or timelimit of Wednesday night.
Just called back now and got UK CS, turns out the fault ref didn't relate to the specific program, and it's probably too late now.
Well done Virgin CS, you've excelled yourself in "delivering the best customer service" again.
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I cant imagine that you really thought that CS would be able to help. Its been stated here many times that Catch up / Red button / I Player is nothing to do with Virgin
but then is anything that is broadcast anything to do with them
