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Re: struggling to help a disabled friend with his NTL internet
UPDATE to the UPDATE above
The above obvious inefficiency really wound me up later in the evening, so much so that i phoned Virgin Media again from my house, I didnt have to wait very long, i spilled my heart out to the more english speaking fella who answered .......
I immediately found this chap was far more helpfull than the other fella could have ever been !!!, i only wished i was back in the old fellas house while talking to him, he was prepared to go to far more trouble to sort my friend out.
He could see like me that the Service Status light was GREEN !!!!!!.
He also confirmed that the folk he works with, ALL have the same qualifications to do the job, but personally i doubt it very much !!!!!!
Am i correct in thinking that this Forum WAS once called "NTL HELL" ?
Tim
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