Cable Forum - View Single Post - 100M Where can I find out when my upload speed increases?

philce · 17-10-2012, 17:05

I had a complaint escalated regarding 120Mb in Leicester.

My VM homepage says its available and the checker says the same.

Had the run around with faults and customer services as I was on 100/5, eventually someone from e.complaints explained that I was on the wrong "code" (was on XXL, not 100 apparently). She changed this and now I have 100/10.

Couldn't give a time scale for 120 uplift though, (as is already well covered on here).

My concern is that I am getting sub 75Mb speedtests now, so any uplift generally will need work to be done.

I was hoping the LE3 outage last week was this, but no change yet.

17-10-2012, 17:05	#62
philce Inactive Join Date: Apr 2007 Location: Leicester Services: BB XL, TV XL TiVo, Phone M Posts: 211	Re: Where can I find out when my upload speed increases? I had a complaint escalated regarding 120Mb in Leicester. My VM homepage says its available and the checker says the same. Had the run around with faults and customer services as I was on 100/5, eventually someone from e.complaints explained that I was on the wrong "code" (was on XXL, not 100 apparently). She changed this and now I have 100/10. Couldn't give a time scale for 120 uplift though, (as is already well covered on here). My concern is that I am getting sub 75Mb speedtests now, so any uplift generally will need work to be done. I was hoping the LE3 outage last week was this, but no change yet.