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Old 16-10-2012, 22:51   #7
timmy toad
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Join Date: Oct 2003
Location: flitwick, beds, uk
Age: 78
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Re: struggling to help a disabled friend with his NTL internet

Quote:
Originally Posted by Jayster View Post
Did you have a look at the device itself? If so did it have only one ethernet port or a few? My knowledge does not go very far back but I believe the first combined modem/router to go onto either virgin or ntl's network was the virgin media hub only a few years ago.

If it only has one ethernet port then its most likely a modem and if your laptop connected to it (if your laptop is set to dhcp) does not work then you will need to get virgin out.
OK chaps, thanks for the input, yeah i reckon it is a modem only it is reckon getting on for 10 years old.
what is DHCP ?.
my MacBookPro didnt appear to see the NTL Modem using the chaps cable. but then i couldn't find out how to switch off wireless, it looked as if it was giving wireless connections priority cable connections.

PS. it looks as if a call to NTL is on the cards, they should THEN be able to check that the signal is getting through to his Modem I HOPE ?

Tim

---------- Post added at 22:51 ---------- Previous post was at 22:48 ----------

Quote:
Originally Posted by Rob View Post
If it is a modem, as opposed to a router, and quite likely to be a modem, then when you change the device connected to the modem, i.e. swap computers, you must power cycle (off for 30 seconds, then back on) the modem.

I doubt you need a disc. That system stopped once they ceased use of broadband through the TV Set Top Box, or using USB cable.
OK thanks Rob, of course i didnt re-boot the modem when i changed computers LOL, DAM, it looks like i shall have to try that when i visit again, which wont be until tommorrow night, he has several hospital appointments tomorrow, poor sod !

tim
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