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				Re: struggling to help a disabled friend with his NTL internet
			 
 
			
			If it is a modem, as opposed to a router, and quite likely to be a modem, then when you change the device connected to the modem, i.e. swap computers, you must power cycle (off for 30 seconds, then back on) the modem.
 I doubt you need a disc.  That system stopped once they ceased use of broadband through the TV Set Top Box, or using USB cable.
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