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FriedBuddha · 14-10-2012, 08:12

I've only had one poor experience with VM techs in all the years I have been with them. I had had an extra box installed in the bedroom and because the installer had tried to make his work a bit neater by linking it to an existing RF output, I wasn't getting all the channels, the problem came when a different tech came to sort out the problem, he moaned and groaned the whole time and even forced me to move stuff around in my loft and bedroom or he wouldn't do the job. On the whole though, apart from this one guy, the techs have been courteous and professional.

14-10-2012, 08:12	#25
FriedBuddha Inactive Join Date: Mar 2010 Location: Warwickshire Age: 54 Services: Virgin Media TV : XL - Tivo 1TB, 2 x V+ Broadband : 30MB Phone : XL Mobile : 2 Posts: 12	Re: Engineers - how good are they I've only had one poor experience with VM techs in all the years I have been with them. I had had an extra box installed in the bedroom and because the installer had tried to make his work a bit neater by linking it to an existing RF output, I wasn't getting all the channels, the problem came when a different tech came to sort out the problem, he moaned and groaned the whole time and even forced me to move stuff around in my loft and bedroom or he wouldn't do the job. On the whole though, apart from this one guy, the techs have been courteous and professional.