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Re: Engineers - how good are they
From what my wife was saying, the previous engineers put three cables into a faulty splitter, and all the power being sent into the house was being sent to an upstairs box, which was not in use.
The engineers said that the power for some reason was going to the multi box and NOT the TiVo box, where it should have gone, therefore causing the problem on the box.
The new box that they put upstairs was and up to date Samsung box with a ' dial like' switch on the right side of the box and the channel number in the centre.
He also stated that a 'card' that was put into the 'old' box was an old card that was not registered with VM. an yet it was VM that put it there, He has also repair the main box outside which was open.
So far everything is going well.
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