Quote:
Originally Posted by Stuart
I think what happens now is the important thing. Apple have publically accepted there is a problem (which is something they almost never do). They now need to fix the problems. Which, in fairness, they seem to be doing. I wonder if Tim Cook did the same as Steve Jobs did when MobileMe didn't live up to expectations? For those who don't know, when the reports of bad service started coming in, Steve called the team behind MobileMe into his office. He asked "Can anyone tell me what this service is supposed to do?" When they replied, he stopped them and said "Now can you tell me why the **** it isn't doing it?". Not sure what else he did, but MobileMe improved pretty quickly after that.
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I'm still shocked and impressed that Cook apologised.
Apple really needs to sort this out. It is causing damage to the brand, damage to consumer confidence.
I know that people (and Apple itself) say that as it's partly crowdsourced, as users can report problems, it should get better over time with more use. But that depends on people actually reporting POI issues etc. (I have been) and depends on Apple then actually implementing those corrections (not seen any myself yet).
But... even if the incorrect POIs get corrected due to people reporting incorrect locations or non-existent locations, that does not help if a POI is not even listed in the first place. I can report a pub that is on the wrong side of the road, but I can't report a London theatre that is not listed at all.
And of course the public transport side is 100% in Apple's court. We have to rely on Apple actually bothering to add that, in place of the current lame link to the App Store.
Sure, it will get fixed eventually, you'd hope, but it should *never* have been released in such a state as this in the first place.
Apple took a away mature map system that had years of development and replaced it with something... crap. There's no excuse.
Quote:
Originally Posted by Jimmy-J
All these problems... You must be holding it wrong. 
Can't a Google Maps app be used until they fix it? |
There is no app yet for Google Maps, although it can be used via the web browser, which actually works quite well.
The problem though with using that or any other alternative such as those 3rd party apps in the App Store is that none of them are integrated.
Even if you use Google Maps as a web app, or you use Bing, or something else, any time you click on an address in an email or a web page it will use Apple Maps, any other app that relies on the built-in mapping system will use Apple Maps, etc.