Mod Edit: If you're not that interested in an admin's action then please don't comment. If though you'd bothered to read the admin edit to your previous post it would have been clear as to what was being talked about. If you are then please take it to private with the mod/admin involved.
Quote:
Originally Posted by joglynne
I have also used the Live Chat option and the lady I spoke to was most helpful and sorted out my problem very quickly. I was also able to take a screen shot of her replies, not that I thought I might need to prove what she had advised but just because I could. 
Shame it is not available all the time. |
Trouble is, no-one thinks that they will need proof of what was said at the time until later on, if a problem comes up. I take lots of screenshots all the time for many and varied reasons.