Edit Rob: Content deleted. If you are going to quote someone and intersperse with your own commentary, ensure that who said what is clearly attributed and understandable.
What do you think
Perhaps you can now put your wooden spoon away and we can now get back on topic?
Quote:
Originally Posted by BenMcr
What I mainly meant was it'll only appear when agents are physically there - there may well be a limited queue system built in.
---------- Post added at 10:26 ---------- Previous post was at 10:24 ----------
It was introduced as a pilot to see how well it would work, so it's a small team that does it.
I'm sure if it's achieved what VM want then they'll look to expand it
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What a good idea, this will also help with accessibility for those with certain disabilities.