Quote:
Originally Posted by Retrovertigo
Have they changed how it works? As I'm almost positive it put me in a queue and I then waited my turn.
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What I mainly meant was it'll only appear when agents are physically there - there may well be a limited queue system built in.
---------- Post added at 10:26 ---------- Previous post was at 10:24 ----------
Quote:
Originally Posted by joglynne
Shame it is not available all the time.
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It was introduced as a pilot to see how well it would work, so it's a small team that does it.
I'm sure if it's achieved what VM want then they'll look to expand it