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Originally Posted by craigj2k12
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Sweet.. Couple that with the phone number i was given and i believe I'm good to go
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Originally Posted by paulsouth
what network was it on before virgin media took it over?
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We had Diamond Cable and then NTL around here
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Originally Posted by RichardCoulter
Whilst I don't want to discourage you from reporting it, I have seen many comments on forums that say that VM don't follow it up.
I myself rang them years ago and was asked if I knew who had done it. When I said I had no idea who or why it had been done, I was sarcastically told "no, no-one ever does".
When I asked what was meant by that, he said that people break into the cabinets in order to avail themselves of free services and that "I must know that".
I didn't (I didn't even have cable at the time!) and asked for an apology for the attitude and inference that I knew of or was party to fraudulent activities. In return I received yet more attitude, so took the appropriate action needed to deal with both problems.
I don't know why they don't take these cabinet reports more seriously. Fixing a door must be easier/cheaper than exposing the insides to the elements, fraud or vandalism.
It could also prevent unnecessary outages for many customers.
Good on you for taking an interest in it, i'm sure your neighbours will appreciate and/or benefit from this public spiritedness |
public-spiritedness? I just don't fancy suffering an outage, that could take them forever to get around to fixing lol
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Originally Posted by carlwaring
I haven't reported many, but the ones I have (I think two now) have been sorted very quickly.
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That's reassuring to hear, but when you say sorted, do you mean they actually secured the cabinet, or did they just put the door back on and leave?