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alexcopeland · 21-09-2012, 12:19

They were saying they were un-happy with their 30Mb service after checking the speeds speedtest.net were reporting they had. I also checked my speed test results from the same site at around the same time and noticed the speeds reported weren't great either. However after 24 hours there was a perfect result from both our connections.

I'm usually very happy with my VM broadband 100Mb service and can rarely find a fault when using a wired connection to the Super Hub.

I think my friends have just tried using the site at the wrong time of day.

Should they report the T3 errors to tech. support?

21-09-2012, 12:19	#6
alexcopeland Inactive Join Date: Jun 2003 Location: Stevenage, Herts Age: 44 Services: Talk Weekends SupreFibre 70 Posts: 519	Re: Help with friends connection They were saying they were un-happy with their 30Mb service after checking the speeds speedtest.net were reporting they had. I also checked my speed test results from the same site at around the same time and noticed the speeds reported weren't great either. However after 24 hours there was a perfect result from both our connections. I'm usually very happy with my VM broadband 100Mb service and can rarely find a fault when using a wired connection to the Super Hub. I think my friends have just tried using the site at the wrong time of day. Should they report the T3 errors to tech. support?