Quote:
Originally Posted by andy_m
Believe it or not, Peter, but like a broken clock I think we might actually have reached the point where we're in agreement-there is no need to speak to a manager in the circumstances that this thread is actually about. I was merely pointing out that Martin Lewis' advice isn't about the circumstances that this thread is actually about!
Having now broken a personal rule by posting a reply to one of your posts I'll make this my final word on the subject. I've no doubt that you'll want the actual final word, and I look forward to reading it with the usual incredulity...
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So you dislike facts now that is incredible but there you go.
---------- Post added at 21:41 ---------- Previous post was at 21:35 ----------
Quote:
Originally Posted by carlwaring
Yes. The Customer Services manager; ie their boss. Not a higher-up Manager who is nothing to do with the customer-facing staff.
(Obviously I don't know which type of manager the OP was referring to in his post but I suspect it's not the right one; hence the issue they were having about them not knowing anything.)
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In many companies the line manager does not have a clue so no point in many cases speaking to them or even their manager as you will get a blank look as with the above poster not quite understanding facts.