Thread: General Virgin TV Behind the rest ?
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Old 19-09-2012, 17:48   #18
Sirius
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Re: Virgin TV Behind the rest ?

Quote:
Originally Posted by Arthurgray50@blu View Post
Hi Carlwaring, Just one question Is Ben a director of VM, as it states that he is a member of staff.

People have as much chance of getting a reply from VM management than Spurs have of winning the Premier League. VM will not tell you anything, the CS is totally useless, and as for management, l have spoken with them on other problems that l have as a customer and you won't get get an answer.

I am not having a dig but its about time that VM kept customers up todate with news, and if there is a problem with S4C and the customer goes elsewhere - is that good customer relations, l think not. You only have to look at the Red Button problem on TiVo, l spoke with VM and nothing got done.
Arthur

You say you are not having a dig but YOU ARE. I will accept your posts as accurate when you start posting accurate statements backed up by evidence, i think you know what i mean.
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