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Old 19-09-2012, 08:41   #3
General Maximus
Ran Away
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: unexpected upload speed reduction

Quote:
Originally Posted by beller View Post
Am I right in thinking the lowest 30mb tier has an approx 3mb upload
Nope. If you go into the config on the shub you can see the speed you have been provisioned for. It sounds like you have been downgraded to 20mbit (whatever tier that is these days) and you are on the new doubled speed/free upgrade tier. You have basically been upgraded to 30mbit for free and as they havent done the upload upgrade yet you are still only 2mbit up. Soooo, when you look at your config you'll see you are 30/2.

Similarly, anyone who has been doubled to 60 for free will not be on 60/6, they will be on 60/3 until they upstrean doubling is done to bring it inline at 10:1
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