Quote:
Originally Posted by Rob
If business, you have a SLA and should be chasing VM business for the resolution.
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I did ask business fault line about the 24 hours SLA when trying to get an ETA out of them and I have to phone customer service. Feeling like I have been banging my head against a brick wall as they don't like to keep us updated. It is now going into day 3 & still cant give me any idea of an ETA .....
