Cable Forum - View Single Post - 50M 100mb cant get over 50mb and 60mb cant get over 30mb

Central · 13-09-2012, 21:40

But we are not STM'ed

We had 100mb and for ages we have been unable to get over 50mb. Had a number of calls with VM and credit for the last 3 months. This has been ongoing since May.

Today we decided to drop to 60mb. On speed tests now I cant it above 25-30mb. It seems whatever we are on it gets halved.

Down
Power Level (dBmV) -6.1 dBmV -5.8 dBmV -5.7 dBmV -5.9 dBmV

Up
Power Level (dBmV) 34.3 dBmV

At the end of our tether now and we just want to cancel and get Sky Fibre.

Help?

13-09-2012, 21:40	#1
Central Join Date: Sep 2006 Location: Midlands Age: 44 Services: Sky + HD family pack 50mb XXL Phone M Sutton Coldfield TX Posts: 1,281	100mb cant get over 50mb and 60mb cant get over 30mb But we are not STM'ed We had 100mb and for ages we have been unable to get over 50mb. Had a number of calls with VM and credit for the last 3 months. This has been ongoing since May. Today we decided to drop to 60mb. On speed tests now I cant it above 25-30mb. It seems whatever we are on it gets halved. Down Power Level (dBmV) -6.1 dBmV -5.8 dBmV -5.7 dBmV -5.9 dBmV Up Power Level (dBmV) 34.3 dBmV At the end of our tether now and we just want to cancel and get Sky Fibre. Help?