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Rileylou · 13-09-2012, 18:24

I telephoned VM today to grumble about my 20MB BB being offline again and was told that I'd have to put up with an intermittent service for the next 3 weeks.
When I asked them why I was told it was essentially because they'd taken on more customers on my "line" than they could adequately supply and now it looks like we're in a rolling blackout situation.

I feel like I've been stabbed in the back,they're stealing my broadband to give to their new customers - they promised us a free upgrade to 60MB but instead we end up on "Virgin Broadband Lite" when the new customers get the "full fat with-a-sausage-roll-in-it" version.

Thanks for nothing,Virgin - way to look after your loyal customers

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13-09-2012, 18:24	#1
Rileylou Inactive Join Date: Jan 2012 Posts: 38	VM sold my Broadband to another customer I telephoned VM today to grumble about my 20MB BB being offline again and was told that I'd have to put up with an intermittent service for the next 3 weeks. When I asked them why I was told it was essentially because they'd taken on more customers on my "line" than they could adequately supply and now it looks like we're in a rolling blackout situation. I feel like I've been stabbed in the back,they're stealing my broadband to give to their new customers - they promised us a free upgrade to 60MB but instead we end up on "Virgin Broadband Lite" when the new customers get the "full fat with-a-sausage-roll-in-it" version. Thanks for nothing,Virgin - way to look after your loyal customers.