Quote:
Originally Posted by setch
I was not given the free 50MB to 100MB upgrade. I actually pay for 100MB and my understanding has always been that I should be getting 10MB upload speeds.
|
First check what you are provisioned for..
Go to your SHs web pages and click the Router Status button (top right)
Then click Operation Configuration and look under the Primary Upstream Service Flow for Max Traffic Rate.
Then log into My Virgin Media and check what package you are on.
If you a recent customer then you may be on the XXL100 package (which is the already doubled previous 50M package). This only has a 5Mb/s upstream rate at present.