Cable Forum - View Single Post - 30M Finally had enough of VM BS...........

GrimUpNorth · 10-09-2012, 20:24

OK, so in an attempt to be fair I phoned VM this morning and had them activate one of the Superhubs I've got in stock (don't worry I've got an agreement about returning to the modem if I have problems).

The activation went OK and the SH was up and running with the 'default' settings. To make everything work with the single band wireless and to try various options, off I went to buy some Asus USB-N53 wireless adaptors (3 No.).

When I got home some 75/80 mins later, Mrs G tells me she doubts if I got to the end of the road before "the internet stopped working".

So, I stuck with it and tried the 5GHz network. Copying a Blu-ray rip from machine A to machine B whilst streaming a .mkv video from machine C to machine D resulted in no internet on my mobile followed by stuttering playback on machine D then within 5 mins the SH exhaled and stopped doing anything. Reboot required to bring it back to life, except phone and machine B would then not connect wirelessly without a second reboot.

Tested the range on 5GHz and would say if anything it's worse than when I last tried the SH some 18 months ago.

Lunchtime. Sandwich and piece of cheesecake, washed down with a quick SH reboot to get the wireless back again.

Messed about with greenfield and other setings while having a coffee and found that even if the wireless was turned down to 54Mb I could still make the SH have a funny turn when asking it to do more than basic surfing.

I then switched to 2.4GHz and repeated the above tests with pretty much the same results. The only plus point over the 5GHz was I could browse the internet on my laptop outside while having a crafty smoke - something I couldn’t do before lunch while on 5GHz, so maybe VM should be pushing this health benefit???

I wouldn't say the 2.4GHz spectrum is particularly congested here - 7 or 8 networks of varying strengths, but on 2.4GHz it felt like running in the swimming pool - hard work!!

I would say I've rebooted the SH a good 5 or 6 times today.

I'm now running in modem mode with 5 downstreams and 1 up. So far so good with no reboots of either the SH’s or my doing. My old router is back in the equation and normal file transfer and streaming abilities have been resumed. I'll give it a few days to see how it goes, but now feel from own experience that the VM wording regarding the SH is just overblown hype.

I’m glad for those that don’t have problems and wish I was one of them, but I’d still have real sympathy for those who were having the nightmare that the SH can be.

Hope this shows that I'm more than willing to give things a (second) chance, but if things don't work out it won't be getting a third!!

Cheers

Grim

10-09-2012, 20:24	#168
GrimUpNorth cf.mega poster Join Date: Jan 2008 Location: Up North - Where It's Grim Age: 58 Posts: 2,487	Re: Finally had enough of VM BS........... OK, so in an attempt to be fair I phoned VM this morning and had them activate one of the Superhubs I've got in stock (don't worry I've got an agreement about returning to the modem if I have problems). The activation went OK and the SH was up and running with the 'default' settings. To make everything work with the single band wireless and to try various options, off I went to buy some Asus USB-N53 wireless adaptors (3 No.). When I got home some 75/80 mins later, Mrs G tells me she doubts if I got to the end of the road before "the internet stopped working". So, I stuck with it and tried the 5GHz network. Copying a Blu-ray rip from machine A to machine B whilst streaming a .mkv video from machine C to machine D resulted in no internet on my mobile followed by stuttering playback on machine D then within 5 mins the SH exhaled and stopped doing anything. Reboot required to bring it back to life, except phone and machine B would then not connect wirelessly without a second reboot. Tested the range on 5GHz and would say if anything it's worse than when I last tried the SH some 18 months ago. Lunchtime. Sandwich and piece of cheesecake, washed down with a quick SH reboot to get the wireless back again. Messed about with greenfield and other setings while having a coffee and found that even if the wireless was turned down to 54Mb I could still make the SH have a funny turn when asking it to do more than basic surfing. I then switched to 2.4GHz and repeated the above tests with pretty much the same results. The only plus point over the 5GHz was I could browse the internet on my laptop outside while having a crafty smoke - something I couldn’t do before lunch while on 5GHz, so maybe VM should be pushing this health benefit??? I wouldn't say the 2.4GHz spectrum is particularly congested here - 7 or 8 networks of varying strengths, but on 2.4GHz it felt like running in the swimming pool - hard work!! I would say I've rebooted the SH a good 5 or 6 times today. I'm now running in modem mode with 5 downstreams and 1 up. So far so good with no reboots of either the SH’s or my doing. My old router is back in the equation and normal file transfer and streaming abilities have been resumed. I'll give it a few days to see how it goes, but now feel from own experience that the VM wording regarding the SH is just overblown hype. I’m glad for those that don’t have problems and wish I was one of them, but I’d still have real sympathy for those who were having the nightmare that the SH can be. Hope this shows that I'm more than willing to give things a (second) chance, but if things don't work out it won't be getting a third!! Cheers Grim