Cable Forum - View Single Post - 100M Able to cancel virgin within 30 days?

vmfriend · 09-09-2012, 17:57

The 7 days applies to distance selling regulations as already alluded to because you effectively sign a credit agreement with Virgin as they bill you in arrears.

This 'credit agreement' is recorded on ones credit file and updated accordingly, thus if you decide not to pay for services rendered it could have a negative impact on ones ability to obtain credit in the future.

The 28 days is Virgins own policy and is not governed by any legislation (as is the case with dsr)

On this basis I fail to understand how it could apply to upgrades only, more likely (in regards to 7 days) applies to new installs only as an upgrade does not require a new credit agreement.

09-09-2012, 17:57	#19
vmfriend Inactive Join Date: Oct 2010 Posts: 276	Re: Able to cancel virgin within 30 days? The 7 days applies to distance selling regulations as already alluded to because you effectively sign a credit agreement with Virgin as they bill you in arrears. This 'credit agreement' is recorded on ones credit file and updated accordingly, thus if you decide not to pay for services rendered it could have a negative impact on ones ability to obtain credit in the future. The 28 days is Virgins own policy and is not governed by any legislation (as is the case with dsr) On this basis I fail to understand how it could apply to upgrades only, more likely (in regards to 7 days) applies to new installs only as an upgrade does not require a new credit agreement.