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Old 09-09-2012, 11:17   #15
Kymmy
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Join Date: Dec 2007
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Re: Able to cancel virgin within 30 days?

Quote:
Originally Posted by RobboEdin View Post
Surely 'upgrading' to 100Mb is not taking a new service for an existing customer and hence the 28 day rule does not apply.
For the OP it does apply...

The 7 days cancellation is because of DSR (as already mentioned) but doesn;t effect the 28 days Money Back Guarantee offered by VM..

So in direct answer to the OP yes he can cancel though I would do it ASAP and not leave it until the last moment..
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