Thread: 100M Able to cancel virgin within 30 days?
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Old 09-09-2012, 10:49   #14
RobboEdin
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Re: Able to cancel virgin within 30 days?
Quote:
Originally Posted by rickymallory View Post
it's 28 days in legal stuff yes, but when you get a new contract in the post (as we just did for upgrading to 100) it says 7 working days since you requested it to cancel and must be before it's installed (our contract come after it was installed), I wonder why the inconstancy. 7 days sounds rather dodgy to me.
Surely 'upgrading' to 100Mb is not taking a new service for an existing customer and hence the 28 day rule does not apply.
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