Cable Forum - View Single Post - 100M Able to cancel virgin within 30 days?

Sephiroth · 09-09-2012, 09:38

The actual text in Legal Stuff (which forms part of the more detailed contract by way of reference to the web site):

Money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of activation for a refund of your first month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights are not affected.

The detyailed contract does not make reference to 7 working days anywhere; so anything you might think of as a contract in the post isn't a contract! The Legal Stuff on the web site has a link to the actual contract.

My observation s that VM have always blurred distinctions in their materials.

09-09-2012, 09:38	#8
Sephiroth Wisdom & truth Join Date: Jul 2009 Location: RG41 Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400 Posts: 12,336	Re: Able to cancel virgin within 30 days? The actual text in Legal Stuff (which forms part of the more detailed contract by way of reference to the web site): Money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of activation for a refund of your first month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights are not affected. The detyailed contract does not make reference to 7 working days anywhere; so anything you might think of as a contract in the post isn't a contract! The Legal Stuff on the web site has a link to the actual contract. My observation s that VM have always blurred distinctions in their materials. __________________ *Seph.* My advice is at your risk.