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Old 08-09-2012, 19:08   #114
carlwaring
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Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
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carlwaring has reached the bronze age
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Re: Finally had enough of VM BS...........

Quote:
Originally Posted by Sephiroth View Post
The absolute numbers complaining about the SH and the nature of the complaints describes a fundamental failure in the design of that wretched device.
So quote these "absolute numbers" and then we can work out what %age that is of VM customers overall and see if it is anywhere approaching >50%.

Quote:
There should be NO data corruption attributable to modem firmware. Do you agree?

There should be NO instability arising from the router functions of the SH. Do you agree?
Absolutely. But then I also realise that nothing is ever perfect.

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If the ad says it's got brilliant wireless range then it MUST live up to the claim.
Absolutely. And if you can prove it hasn't for a majority of VM's broadband customers I will happily add my voice to your complaint to the ASA about their lies in their advertising.

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That we don't hear from the majority isn't a justification for VM's BS.
It is precisely because we don't know exact figures that we cannot say for certain that the SH is as bad as you make out.

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And what's more, and even worse, VM know exactly what a piece of cack that SH is.
Cite a source for this please.

---------- Post added at 19:04 ---------- Previous post was at 19:02 ----------

Quote:
Originally Posted by Hugh View Post
No disrespect, but some of us don't have the same issues that others have (but I do believe they have them, and hope they get resolved).
Exactly. I have said all along that I am happy to concede that some people are having some problems with the SH. Whereas Sephiroth et al have always simply made the blanket statement that ALL SHs are "a pile of cack", etc. Which is, quite clearly and simply - and demonstrably -wrong.

---------- Post added at 19:06 ---------- Previous post was at 19:04 ----------

Quote:
Originally Posted by Sephiroth View Post
Trouble is, Hugh, that those who shy away from criticising VM for that wretched device and the descriptive BS, shy away from properly acknowledging the evidence of faults that simply shouldn't be live 20 odd months down the line.
Except no-one is "shying away" from anything. That I can see, anyway

---------- Post added at 19:08 ---------- Previous post was at 19:06 ----------

Quote:
Originally Posted by Sephiroth View Post
Why can't such as yourself, CarlWaring and a very few others actually acknowledge both this and the BS about the device put out by the supplier?
I will, as soon as you acknowledge that your blanket statement (see above) is also, ironically, complete BS.

In fact, I have never actually said otherwise anyway.
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