Quote:
Originally Posted by Saint man
Phoned Virgin Media, they said they could upgrade me to 60mb, but for the same price I am paying now for 30mb ie. £30, but would mean new 12 month contract. I was told only new customers who would also be signing a 12 month contract can pay £27.50? Don't want to be tied down to a new contract so will wait for nature to take it's cause and get the free upgrade. I may be being a bit stupid here, but the speed isn't as much of an issue, but is the fact that I as a loyal customer of many years would be signing into a new contract for more money than a newbie, where is the fairness in that? Not signing a new contract gives me breathing space to weigh up my options.
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When i phoned them they said it would cost £12 extra a month to be upgraded now o.O no diea how they work this out considering new customers are getting it now, so i can either wait till january or pay £12 for an upgrade that will be free!