Quote:
Originally Posted by Sirius
Oh my how you have changed since you left you would never have said that whilst you worked for VM  |
As you know that is something you are not allowed to have on your desk during calls for security reasons alone due to the inbuilt camera plus you should not be watching a movie while on a call as that is to say the least unprofessional as you are not giving the customer your full attention.
I thought it was wrong when I worked there but I would not post about it as it is down to the managers to stop such activity in the main callcentre but as I no longer work there I see no reason not to post such information.
It would not be allowed in any other companies callcentres as it would be viewed as gross misconduct.