[Sirius]

Originally Posted by Peter_

if you knew the agent in question as I did you would wonder how he got that little number as he used to have his Ipad on his desk during calls taking more notice of what was on its screen than what the caller was saying, but if that is the level of competency Virgin Media want in a trainer then I think that the above says it all.

Oh my how you have changed since you left you would never have said that whilst you worked for VM