Thread: Virgin Media to Double Broadband Speed
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Old 06-09-2012, 15:10   #2056
carlwaring
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Saint man View Post
Yes Carl, and I agree that they didn't have a crystal ball, but if they quoted 18 months in the first place it might have been a bit better.
Stuff happens. Problems crop up. Etc.

Quote:
It was only once I realised that my upgrade hadn't happened I checked.
I rang the first day I noticed that new customers were getting 30mb for the same price I was paying for 10

VM do not have enough staff to be able to go through all their customer database, find out who's paying what and how much they should be paying.
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