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Saint man · 05-09-2012, 22:55

From what I can read into all this is Virgin basically, whilst not telling lies have convinced many people to stick with them as they would be getting a free upgrade. However to give an on line checker stating a certain time scale, then not delivering and putting it back over 6 months, is misleading. If they knew my area was going to be one of the last why tell me porkies. Yes the whole process may take 18 months, so why didn't they email me this fact. ie. you will be getting an increase in speed some when 18 months from this email, not send me to a checker site stating that it would be 6 months, and then when this time period expires I check again and lo and behold they have moved the goalposts!!!

05-09-2012, 22:55	#2045
Saint man Inactive Join Date: Jan 2006 Posts: 43	Re: Virgin Media to Double Broadband Speed From what I can read into all this is Virgin basically, whilst not telling lies have convinced many people to stick with them as they would be getting a free upgrade. However to give an on line checker stating a certain time scale, then not delivering and putting it back over 6 months, is misleading. If they knew my area was going to be one of the last why tell me porkies. Yes the whole process may take 18 months, so why didn't they email me this fact. ie. you will be getting an increase in speed some when 18 months from this email, not send me to a checker site stating that it would be 6 months, and then when this time period expires I check again and lo and behold they have moved the goalposts!!!