Thread: 30M Finally had enough of VM BS...........
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Old 05-09-2012, 22:33   #78
carlwaring
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Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
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carlwaring has reached the bronze age
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Re: Finally had enough of VM BS...........
Quote:
Originally Posted by kwikbreaks View Post
No I can't. My statement is based on the number of complaints I've seen here and elsewhere and the high level of vitriol exhibited by ex-customers whenever VM gets discussed on various boards.
Well yes. And we all know about 'negativity bias', right?

Quote:
Care to post a link to those official figures you are quoting?
http://store.virginmedia.com/broadba...al-speeds.html
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What does 'typical speed' mean?
This is the speed that at least 66% of our customers get on average in a particular month on a particular product. Our typical speed tests run over 24 hours and speeds may vary at peak times.
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66% seems rather low to me - I would have expected more.
Well at least you found some negative spin to put on it. Well done!
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