Quote:
Originally Posted by carlwaring
Rubbish. Aren't we all on "retentions" deals? I've had my speed doubled recently; ahead of time. For which I had to start a new contract. So that's a 'retention' deal, isn't it? (Well I had to call 'retentions' to get it.) So I'm eligible for this offer? There'll be trouble if I'm not   |
Carl, we are not all on retentions deals.
If you have an item on your bill that states something like 'loyalty discount' and you get £X per month discount then you are on a retentions / loyalty package.
If you just have your bundle charges plus line rental / premiums on your bill then you will be on standard pricing. This should then make you eligible for the line rental saver.
A new 12 month contract doesn't necessarily mean you are on a retentions deal. If you change / upgrade your services, this can sometimes lead to you having to agree a new contract.
Hope this helps.