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neilo · 01-09-2012, 13:27

If that was said, it may be that the person who was dealing with the complaint was trying to be empathetic or sympathetic (take your pick) and basically made that up to help with the flow of the call.

Although really, they shouldn't ever be negative about their own products so I'm glad I don't work there!

Is someone on this thread a Sky spy then?

01-09-2012, 13:27	#58
neilo Inactive Join Date: Nov 2008 Location: Brizzle Services: V6, 350mb Broadband, Phone Posts: 359	Re: Tivo troubles If that was said, it may be that the person who was dealing with the complaint was trying to be empathetic or sympathetic (take your pick) and basically made that up to help with the flow of the call. Although really, they shouldn't ever be negative about their own products so I'm glad I don't work there! Is someone on this thread a Sky spy then?