Quote:
Originally Posted by Peter_
It works fine for the Majority and that is a Fact no if's or but's and the same can be said for the other piece of junk the VMNG300 as in reality it is little better especially as we now have area's with 6 downstreams and it was outdated before release plus we had many more issue calls with that device than Superhub calls, I was an original 50Mb support agent so I was there from the start so you cannot teach your grandmother to suck eggs.
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Mate.... chill out! Your arguing with a brick wall here, im in agreement with you in your next point
Quote:
Originally Posted by Peter_
Both present devices are junk and that will never change the only difference being is that you have never had a proper decent bit of kit on your desk such as a mainstream modem as Seph and myself have advocated for a long time.
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if you had read my post properly you would have understood
---------- Post added at 19:43 ---------- Previous post was at 19:41 ----------
Quote:
Originally Posted by Peter_
I rather doubt that they would chuck a new device out like confetti unless they have a bottomless pit of money especially as the majority of Superhubs actually work as they should, plus it would be quite stupid to go clamouring for any new device until you were sure that it was any good especially any more Virgin Media branded devices, the thought of another piece of junk makes me cringe.
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They must have a bottomless pit of money then, as the give them out at the drop of a hat, when I have had 2 area outages in the last 6 weeks, the agent on the phone has diagnosed it as a superhub fault and in both cases booked an engineer to install a replacement superhub