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Old 28-08-2012, 09:08   #10
Ken W
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Join Date: Jul 2004
Location: Winnersh UK
Services: , BBand 120M tier Superhub, O2 Mobile phone
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Re: Poor service from Virgin

Quote:
Originally Posted by General Maximus View Post
wrong, the service status page will only show ticket references for logged faults. It had got nothing to do with the number of users which ring up. It is somebody at VM logging a fault their end.
A Virgin Media support agent told it was the number of users who ring up.
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