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Old 28-08-2012, 08:15   #9
RobboEdin
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Join Date: Oct 2009
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RobboEdin has reached the bronze age
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Re: Poor service from Virgin

Quote:
Originally Posted by General Maximus View Post
wrong, the service status page will only show ticket references for logged faults. It had got nothing to do with the number of users which ring up. It is somebody at VM logging a fault their end.
I agree with the previous poster that Service Status will only show issues that are affecting a significant number of users and, as such, are area faults.

Imagine if Service Status showed you all the problems related to individuals.
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