[Peter_]

Originally Posted by Peter_

I was a technical support agent for Virgin Media until 6 months ago and for 3rd party email we would only ever have directed you to Digital Home Support and no agent should ever direct you to the site you posted above, so need to wait for anyone else to confirm as for one you might wait a while and for two I am 1000% right.

I think an extra nought got posted here, shows what happens when you are in a rush to go out.