Quote:
Originally Posted by tizmeinnit
I know that is my point. Ideally I want some VM tech sup operative for input here.
As an add on my client called VM again to complain and was told by a supervisor that the number has something to do with hotmail support which is a lie
Anyway the system has been sorted by me and I have advised my client to make an official complaint
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I was a technical support agent for Virgin Media until 6 months ago and for 3rd party email we would only ever have directed you to Digital Home Support and no agent should ever direct you to the site you posted above, so need to wait for anyone else to confirm as for one you might wait a while and for two I am 1000% right.