[Chrysalis]

fiber cant come soon enough here.

last 2 to 3 days I noticed severe issues, by severe I mean web pages not loading, emails not arriving ssh barely responding on an idle line.

here is a tracert.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway2 [192.168.1.1]
2 8 ms 7 ms 8 ms cpc14-leic14-2-0-gw.8-1.cable.virginmedia.com [8
2.30.112.1]
3 * 1672 ms * leic-core-2a-ae7-775.network.virginmedia.net [82
.3.35.73]
4 1693 ms 1638 ms 1632 ms leed-bb-1c-ae5-0.network.virginmedia.net [62.253
.174.113]
5 1883 ms 1808 ms 1814 ms leed-bb-1a-ae10-0.network.virginmedia.net [62.25
3.174.21]
6 1775 ms * 1744 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253
.185.101]
7 1768 ms * 1843 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 * * * Request timed out.
9 * * * Request timed out.
10 1621 ms 1660 ms * ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
11 1800 ms * 1725 ms 132.185.255.60
12 1672 ms 1659 ms 1661 ms 212.58.241.131

The first external hop looks normal, so this indicates an issue between my UBR and the rest of VM's network. I personally noticed this issue 2 out of the 3 past days at around 5pm. When I checked the TBB graph which I havent checked for a while I see a huge spike with much of it red, but not only at 5pm but also again around 10pm, checking historical data shows it almost daily at random points between 5pm and 11pm for the past 3 weeks. In addition my general jitter has been poor since mid may with noticeble congestion showing after 9 in the morning and I cannot remember the last time I had max download speed as thats also been affected.

BT put FTTC back to dec 2012 but work has been ongoing since june so I really hope its ahead of schedule because I will be off in a flash when its available. VM are acting like they want to lose customers.

Normally I contact the CEO office and start a 6-12 month process of waiting for the fix, not this time, the decision is made I will be parting ways with VM as soon as FTTC is here.