Maybe the wrong thread, or perhaps I should have started another one, but ......
Reading over on Virgin Community Forums and the number of times VM are sending out replacement SH's is outrageous. I mean not just one, some posters are on number 3 and 4!!
They also seem to send out complete SH kits, when all some people want is a replacement PSU!?!?!?
Really makes you wonder what this is costing VM in real money terms. They should have canned this a long time ago
