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Old 20-08-2012, 23:27   #12
Stuart
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Join Date: Jun 2003
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Services: Virgin for TV and Internet, BT for phone
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Re: Virgin Media SuperHub 'upgrade' hangs up on IP phone punters

Quote:
Originally Posted by jb66 View Post
Like they did with r36 which is a complete success
Would you rather they rushed out a fix to this that broke something else because they didn't test it properly?

Quote:
Originally Posted by kwikbreaks View Post
It would seem that they must have done just that with R36 as nobody was complaining about this problem before that was released. VOIP is hardly some fringe technology - given VM call charges I suspect a lot of customers must use it.
No, VOIP isn't a fringe technology. It is,however, relatively complex, and not all implementations are entirely standard, which only makes it more complex. It's also worth pointing out that the article says the problem does not affect all VOIP networks.

VM do need to fix the problem, but it may not be as bad as some people here are saying.
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