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Old 20-08-2012, 21:34   #10
jb66
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Re: Virgin Media SuperHub 'upgrade' hangs up on IP phone punters

Quote:
Originally Posted by Stuart View Post
So, how is "We are aware of issues with using VoIP and are looking into them." (which is what they said) any worse than "we are aware of the problem and are working to resolve the issue asap" (which is what you appear to think they should say)? Both are just vague statements that they are working on the problem.

Also, if they were taking it seriously, they wouldn't rush into a fix, then roll it out to millions (or at least hundreds of thousands) of users without spending time testing it.
Like they did with r36 which is a complete success
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